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General terms and conditions

General terms and conditions

I. Terms and Conditions

§ 1 Basic provisions

(1) The following terms and conditions apply to contracts that you conclude with us as a provider (Die Frischebox GmbH) via the website www.red-rhino.nl. Unless otherwise agreed, objections are raised to the inclusion of any terms and conditions used by you.

(2) A consumer within the meaning of the following regulations is any natural person who enters into a legal transaction for purposes that cannot be primarily attributed to his commercial or self-employed professional activity. An entrepreneur is any natural person, legal entity or company with legal capacity who, when entering into a legal transaction, acts in the exercise of his independent professional or commercial activity.

§ 2 Conclusion of contract

(1) The subject matter of the contract is the sale of goods.

(2) When you place the respective product on our website, we make you a binding offer to conclude a contract via the online shopping cart system under the conditions stated in the item description.

(3) The agreement is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the “shopping cart”. You can access the “shopping cart” via the relevant button in the navigation bar and can make changes there at any time.
After you have clicked on the “Checkout” or “Continue ordering” button (or similar name) and entered your personal details and the payment and shipping conditions, the order details will be shown to you as an order summary.

If you use an instant payment system (e.g. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort, giropay) as a payment method, you will be redirected to the order overview page in our online shop or to the website of the provider of the instant payment system.
If you are redirected to the relevant instant payment system, make the correct choice there or enter your details there. Finally, the order data is displayed as an order summary on the website of the instant payment system provider or after you have been redirected to our online shop.

Before sending the order, you have the option to check the data in the order overview again, change it (also via the “back” function of the internet browser) or cancel the order.
By placing the order via the respective button (“order with payment”, “purchase” / “buy now”, “order with payment”, “pay” / “pay now” or a similar term) you declare legally binding agreement with the offer, as a result of which the agreement is concluded.

(4) Your quote requests are not binding on you. We will make you a binding offer in text form (for example by e-mail), which you can accept within 5 days (unless a different period is stated in the relevant offer).

(5) The processing of the order and the sending of all information required in connection with the conclusion of the contract is partially automated by e-mail. You must therefore ensure that the email address you provide to us is correct, that the receipt of emails is technically assured and, above all, that it is not prevented by SPAM filters.

§ 3 Right of retention, retention of title

(1) You can only exercise a right of retention if it concerns claims arising from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

§ 4 Warranty

(1) The statutory liability rights for defects apply.

(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, visible defects and transport damage and to report any complaints to us and the forwarder as quickly as possible. If you do not comply with this, your statutory warranty claims will not be affected.

(3) If a characteristic of the goods deviates from the objective requirements, the deviation is only considered agreed if you have been informed of this by us before drawing up the contract declaration and the deviation between the contracting parties expressly and separately agreed.

§ 5 Choice of law, place of performance, competent court

(1) German law applies. For consumers, this choice of law only applies to the extent that the protection provided by mandatory provisions of the law of the country where the consumer has his habitual residence is not withdrawn (preference principle).

(2) The place of performance for all services arising from the existing business relationships with us and the place of jurisdiction is our registered office, provided that you are not a consumer but a trader, a legal entity under public law or a are a special fund. The same applies if you do not have general jurisdiction in Germany or the EU or if your domicile or habitual residence is unknown at the time of filing the case. The right to appeal to the court of another legal jurisdiction remains unaffected.

(3) The provisions of the UN Convention on Contracts for the International Sale of Goods are expressly not applicable.

II Customer Information

1. Identity of the seller

Mango Impact B.V.
Ruysdaelhof 2
5642JM Eindhoven
The Netherlands

Chamber of Commerce: 83311106
Email: info@redrhinonuts.com

Alternative Dispute Resolution:
The European Commission provides a platform for out-of-court online dispute resolution (OS platform), available at https://ec.europa.eu/odr.

We are not willing or obliged to participate in dispute resolution proceedings before consumer arbitration boards.

2. Information about the conclusion of the contract

The technical steps for concluding the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the “Conclusion of the contract” regulations of our General Terms and Conditions (Part I .).

3. Contract language, storage of contract texts

3.1. The contract language is German.

3.2. We do not store the entire contract text. Before the order is sent via the online shopping cart system, the contract data can be printed via the print function of the browser or stored electronically. After we have received the order, the order details, the legally required information for distance contracts and the general terms and conditions will be sent to you again by e-mail.

3.3. If you request a quote outside the online shopping cart system, you will receive all contract data as part of a binding offer in text form, for example by e-mail, which you can print or store electronically.

4. Essential characteristics of the goods or services

The essential characteristics of the goods and/or services can be found in the relevant offer.

5. Prices and payment methods

5.1. The prices stated in the respective offers and the shipping costs represent total prices and include all price components including all applicable taxes.

5.2. Shipping costs are not included in the purchase price. They can be accessed via a correspondingly labeled button on our website or in the respective offer, are displayed separately during the ordering process and are also at your expense, unless free shipping is guaranteed.

5.3. The payment methods available to you are displayed under a correspondingly labeled button on our website or in the respective offer.

5.4. Unless otherwise stated for the individual payment methods, payment claims arising from the concluded contract are immediately due and payable.

6. Terms of Delivery

6.1. The terms of delivery, the delivery date and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.

6.2. If you are a consumer, the law states that the risk of accidental loss and deterioration of the item sold during shipment does not pass to you until the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently instructed a transport company not mentioned by the entrepreneur or another designated person to carry out the shipment.

7. Civil liability law for defects

Liability for defects is based on the “Guarantee” arrangement in our General Terms and Conditions (Part I).

These general terms and conditions and customer information have been drawn up by the dealer association’s lawyers, specialized in IT law, and are continuously checked for legal compliance. Merchant Association Management AG guarantees the legal security of the texts and is liable in the event of warnings. More information can be found at: https://www.haendlerbund.de/de/dienste/rechtsicherheit/agb- service .

last updated: February 29, 2024

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